NDIS Support Team

Our waitlist for new clients is now open!

I am a diversity and inclusion specialist, running a small team of disability support workers around Adelaide. Currently we work from Elizabeth to Pasadena in person, and provide remote support to anyone online/by phone.

My background is 15 years in Community Services specialising in mental health and diversity. I’m a trained mental health peer worker and have my post grad in Public Health. I have lived experience of disability and caring for others with disability.

Our main points of difference are

  • Flexible rosters: we understand that some people have fluctuating care needs or episodic illnesses, and sometimes people are managing tricky sets of appointments that can’t easily be fit into their regular shifts. We do a fresh roster each week and will do our best to be there when we’re needed and not waste your funding when we’re not.
  • Team Support: if one of your staff is ill, you won’t just lose all your shifts that week. We also update each other about changes so you don’t have to. We are happy to work with your other supports if you wish. We aim to reduce some of the mental load of coordinating your supports.
  • Neurodivergence and Mental health are our main focus, not last-minute add-ons to our services.
  • Holistic Approach: we are happy to work with your whole household or family. We understand when more than one person has a disability!
  • Relationship-based: We start slow and get to know each other. We always try to give you some warning if someone is leaving your team. We know how important good relationships are and we work to build trust, repair problems, and help you feel we have your back.

We are a small family business, with a diverse team. Most of us have personal experience of disability or caring for loved ones with disabilities. We base our policies and work on principles from:

  • Trauma Informed Care
  • Relationship-led support
  • Peer-based services
  • Values based decision making
  • The Social Model of disability
  • The Dignity of Risk framework
  • The Recovery model of mental health service provision
  • Kaizen or the Continuous Improvement model

We don’t work with people who are agency-managed, need 24/7 care, or need us to implement restrictive practices. We are not registered and are too small to guarantee we can fill every shift all the time, so people with life-threatening care needs are better served by larger companies.

We’re very happy to be part of a bigger team or work alongside independents. We don’t offer non-relationship-based support, such as only cleaning services when no one is home. Some non face to face time however is absolutely fine.

Ask to see a service agreement for more information on how we work, our costs and what to expect.

The sorts of things we can do:

  • Domestic support: keep your home and garden clean and running well
  • Meal support: fresh meals, batch cooking, meal planning, shopping, skill development, liaising with a dietician, distractions to help make eating easier, prompting
  • Admin support: keeping track of the diary, getting to appointments, following up on tasks, managing mail, organising paperwork, paying bills
  • Communication support: responding to texts, calls, and emails with body doubling, writing scripts etc.
  • Medical support: attending appointments, following up tests, communicating with health professionals, reminders and prompts
  • Personal support: assistance managing self-care
  • Supporting parents and carers with their tasks
  • Study support: assistance in keeping on track with school or studies, understanding rubrics, maintaining focus, remembering to take breaks, getting homework done, liaising with institutions
  • Building confidence, reducing overwhelm, assistance in understanding and managing your disability

We are flexible. You don’t need to manage us, we can come alongside you like personal assistants and help you figure out what needs doing and what feels more achievable. We can also offer remote support for people who find their social battery runs flat long before the tasks get finished.

Meet some of the Team

We are a diverse group with a range of skills and disabilities. We’re all friendly and approachable. None of us will turn up and just hang out on our phone. We learn about you and do our best to have your back.

ID Smiling headshot of a white skinned person with very short dark brown hair. They are wearing a black tshirt and plaid overshirt and look pretty friendly.

Morgan (they/them) is a creative soul with a passion for queer and neurodivergent inclusion. They are studying social work part time and have many years experience in community services and advocacy. They are highly skilled and experienced and particularly love supporting people in creative ways. Morgan works with all ages. Morgan is only available for non face to face supports such as online administrative support.

ID A dark skinned smiling young man with short thick black hair and beard , wearing a black hoodie and jacket.

Zaki’s background is in IT, he changed to disability support work to be able to spend more time with people. He particularly enjoys supporting adults and families. He’s great with transport, domestic assistance, and helping people get more active or into the gym. Don’t ask him to cook anything more complicated than toast! He loves travelling, sports, cycling, movies, going to the beach and having a coffee with friends.

ID Smiling headshot of fair skinned guy with a chestnut beard, wearing a black beanie and check shirt.

Lachlan (he/him) comes from a retail background and really enjoys working as a peer and helping people to improve their quality of life. He loves dogs and has three! He loves to play games (both video and board games), read, garden, go bowling, cooking, gym and craft. He hopes to become a counsellor to better support people who have been through similar difficulties to those he’s experienced. He is great at domestic support, community engagement, and helping people figure out what they need.

Examples of our work

Spent many months building trust with a person who struggles with severe paranoia and couldn’t initially let anyone into their home. Our team now cooks, cleans, manages medications and helps them attend appointments.

Provided daily text based mental health checks ins for a person with vulnerable mental health who finds visits and phone calls stressful during tough times. Maintained first aid kit to address self harm and provided non judgemental access to emergency health care when needed.

Supported a child to build their skills and confidence by implementing suggestions from OT and psych at home. We helped plan parties and events, organising the location, cooking the food, making decorations, and managing public transport.

Reach out to see if we can help.

Get in touch